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What We Do

Success Coach Service (SCS)

Success Coach Service (SCS)

A free, voluntary, home-based program designed to proactively strengthen families by:

  • Increasing protective factors
  • Reducing risk factors
  • Preventing out-of-home placement
  • Supporting long-term family stabilization

The program uses an evidence-based approach focused on individualized goal setting, family engagement, and coordinated wraparound services.
 

Who We Serve

Families in Forsyth County with teens 11-18 years old, particularly those involved with or at risk of involvement in child-serving systems such as:

  • Child Protective Services (CPS)
  • Juvenile Justice
  • Winston-Salem Police Department
  • Temporary foster care placements
  • "Safety Hold" children at Brenner's Pediatric Emergency Room
  • Behavioral or mental health services where caregivers need system navigation support to prevent out-of-home placement

Program Structure

  • Duration: Up to 2 years of voluntary participation
  • Service Delivery: In-home visits and case management
  • Focus areas include:
    • Parenting skills and family communication
    • Youth behavior and supervision
    • Crisis planning and safety
    • Connection to community and mental health resources
    • System navigation and advocacy

Upon successful completion, families may access Booster Sessions for up to 3 additional months to address new or emerging concerns.

Desired Outcomes

  • Family reunification
  • Increased family stabilization
  • Improved permanecy
  • Reduced likelihood of subsequent maltreatment
  • Decreased out-of-home placements

Referral Information

All referrals must be made through Forsyth County Department of Social Services (DSS) and are offered free to eligible families.

 

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