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Frequent Questions

Have you ever had a question and didn’t know where to find the answer? If so, you’ve come to the right place.

This section is a compilation of answers to the questions most commonly asked by our constituents. Just start by following one of the links below. If you can’t find the question you wanted to ask, don’t hesitate to contact us.

  1. Our organization works to prevent and treat child abuse. We raise awareness surrounding parent education and help families affected by our cause through extensive programs and services. For a list of specific programs and services we provide, visit our What We Do section.

  2. We’re always on the lookout for individuals like you wanting to get involved. Visit our How To Help section to find out ways to donate or volunteer.

  3. We have a responsibility to our community and our donors and work hard to ensure long-term sustainability of the organization. We make our IRS Form 990 available for review, as required by law. Visit our Financials page to learn more. In FY 17-18, our administrative expense ratio was 7.5%, meaning that 92.5% of every donation went to direct services to our families.

  4. Our organization takes our privacy policy seriously and takes steps to protect and ensure the safety of our supporters. We do not sell or otherwise disclose information about our volunteers or supporters outside of our immediate organization. This policy has no exceptions. We do not sell or exchange your information with any other organizations, public, private or nonprofit. For more detailed information visit our Privacy Policy page.

  5. File a Complaint

    If you need to file a complaint on or commend a staff member of The Parenting PATH, please call 336-748-9028 or come to the agency and ask to speak to the CEO or COO. Written communication regarding complaints or commendations can be mailed to The Parenting PATH, 500 W. Northwest Blvd., Winston-Salem, NC 27105 or emailed to front.desk@parentingpath.org.

    To file a complaint alleging discrimination by the agency, please call 336-748-9028 or come to the agency and ask to speak to the CEO. Written communication regarding complaints or commendations can be mailed to The Parenting PATH, 500 W. Northwest Blvd., Winston-Salem, NC 27105 or emailed to front.desk@parentingpath.org. If the complaint involves the CEO, please call 336-748-9028 and ask for the contact information for the Chair of the Board of Directors OR mail your complaint to their attention at the agency address.

    The Parent Teen Solutions Program is a grant funded position made possible in part by the North Carolina Governor's Crime Commission. For complaints regarding this program, you may contact the agency OR

    You may also call or mail correspondence to:
    North Carolina Governor's Crime Commission
    (910) 733-4564
    1201 Front Street, Suite 200
    Raleigh NC 27609

  6. US Department of Justice

    Discrimination

    If you or someone else has experienced discrimination, contact us by visiting the Civil Rights Reporting Portal (https://civilrights.justice.gov/).

    The Civil Rights Division enforces federal laws that protect people from unlawful discrimination. These laws apply in many settings. These include:

    Work
    School
    Housing
    Voting
    Stores and businesses
    Public spaces
    Public benefits
    Government services
    And more

    These laws protect people from discrimination based on many factors. These can include:

    Race/Color
    National Origin
    Language
    Sex
    Disability
    Religion
    Immigration & Citizenship Status
    Family Status
    Age
    Service member Status
    Genetic Information

    Complaint against DOJ employee or DOJ funded organization
    Report waste, fraud, abuse, or misconduct (https://oig.justice.gov/hotline/submit_complaint)
    Report violations of civil rights or civil liberties (https://oig.justice.gov/hotline/submit_complaint)
    File a complaint with the Office of Professional Responsibility (https://www.justice.gov/opr/submit-professional-misconduct-complaint)
    File a discrimination complaint against a recipient of financial assistance from OJP and COPS or from other Department of Justice agencies (https://www.ojp.gov/program/civil-rights/filing-civil-rights-complaint)

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